Terms and Conditions
Welcome to our website. The Mitchell Fine Art website is owned and operated by Muk Muk Trading Pty Ltd ABN 98 094 468 961. If you continue to browse and use this site you are agreeing to comply with and be bound by the following terms and conditions of use as set out below.
We have endeavoured to ensure the accuracy of the information contained within this site. Whilst every effort is made to keep the website as up to date as possible there may be times when works appear on this site that are no longer available. For more information on other available artworks please contact email@example.com
We accept payment via the following methods:
- Direct Bank Deposit;
- Credit Cards (a surcharge applies to American Express);
- Lay Buy options available;
International buyers, please note that you will also need to include our swift code CTBAAU2S
Lay Buy Options Available
We offer a four month lay buy option on all artworks, allowing you the option to make regular payments towards your favourite painting. Please contact us for more information.
We endeavour to ensure that all artworks on the website are available as shown and are correctly priced. Please note that prices are subject to change at the discretion of the gallery. All prices are in Australian Dollars ($AUD) and include GST. Purchases made from overseas are exempt from GST and the price will be adjusted accordingly.
International buyers must also note that there may be duties and/or taxes specific to their country. The buyer is liable for these charges.
Please note that all orders will be subject to availability. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. We may require additional verification or information before finalising your order.
All Aboriginal artworks are freighted un-stretched. All works can be sent nationally and internationally. Overseas purchases are sent with TNT Global Express. We do not deliver to a Post Office Box. All shipments must be signed for at the delivery address.
We will confirm receipt of your order within 12 hours and process payment at this time. Your painting will be immediately sent with TNT. We must be notified within 24hrs upon receipt of damaged deliveries.
All works are packed to a high and safe standard. Once the painting has been shipped we will email you advising of collection and provide the consignment note number should you wish to track the shipment. You can track your parcel by logging onto www.tnt.com.au and entering the consignment number provided in our email.
Please contact us for shipping arrangements for stretched artworks.
Money Back Guarantee
When purchasing artworks it is important to us that you are completely satisfied. We understand the difficultly in buying a painting via digital image and as such offer a full money back guarantee should you find that the painting does not look the same when viewing in person.
Should the artwork you purchase not meet your expectations, you may return it to us within 14 days for a full refund or exchange for another artwork (whichever you prefer), and pay only the return freight. We do however recommend using our courier as discounted rates are available.
Any works returned must be in its original condition and include the full provenance documentation and photos to enable a refund or exchange.
We can assist with a gift registry for those special occasions, please email firstname.lastname@example.org for more information.
We have taken great care to ensure that the arworks displayed on this site are as true to actual colour as possible. However, as computer monitors are not all the same there may be colour differentiations between the image displayed and the actual painting.
Everything on this website in copyrighted unless otherwise noted. Copyright Law protects the Artist and their artworks. All viewers should be aware that copyright remains the exclusive property of the Artist at all times.
No reproduction of any images from this website for commercial purposes can be undertaken without the prior written consent from the Mitchell Fine Art or the Artist.